Case Manager

Case Manager

Location: 1031 Old Cassatt Road, Berwyn, PA 19312 

Hourly pay rate: $24.00 - $28.00 per year based on experience

Full time

Are you a compassionate, organized professional passionate about supporting adolescents and young adults in both academic and therapeutic settings? Embark Behavioral Health in Berwyn, PA is seeking a Clinic Case Manager to support our Outpatient (OP), Intensive Outpatient (IOP), and Partial Hospitalization Program (PHP) services. Join our mission to reduce teen and young adult anxiety, depression, and suicide by delivering high-quality, integrated care.

As a Case Manager, you’ll lead the coordination of education success plans, conduct intake assessments, facilitate PHP sessions, and manage ongoing communication with families, schools, and the clinical team. You’ll also support medication management, track attendance and treatment progress, and contribute to thoughtful discharge planning.

You’ll be supported by an experienced Clinic Director, licensed Therapists, and a committed Administrative Team, all working together to help young people and their families achieve lasting positive change.

• Conduct education assessments upon intake and develop individualized Education Success Plans tailored to each student’s needs.

• Coordinate and facilitate weekly or as-needed check-ins with students, while maintaining communication with school contacts to support academic accommodations and track attendance.

• Support clinical operations by facilitating PHP sessions, attending staff meetings, and assisting with student conflict resolution and case management as needed.

• Collaborate with the clinical team, parents, and the Enrollment Director to create treatment schedules, manage pre-treatment processes, and plan for discharge.

• Oversee medication management coordination to ensure accurate and consistent delivery of prescribed medications.

• Provide access to essential health services by assessing student needs and working with administrative staff to schedule medical, dental, and vision appointments.

• Maintain timely and accurate documentation in Best Notes, conduct parent outreach for student updates, and support students in learning life skills and household responsibilities.

• Education & Experience: Bachelor’s degree in Behavioral Sciences, Education, or a related field required; experience in education and behavioral health strongly preferred.

• Clinical & Behavioral Competence: Working knowledge of DSM-V disorders, ability to develop and adjust treatment plans, and experience supporting students and families in crisis with professionalism and empathy.

• Communication & Interpersonal Skills: Strong verbal and written communication skills, ability to set and maintain healthy boundaries, and a calm, supportive approach to conflict resolution.

• Organizational Skills & Flexibility: Proven ability to manage schedules, prioritize tasks, meet deadlines, and adapt in a fast-paced, evolving clinical environment.

• Certifications & Compliance: Must be CPR and First Aid certified and able to pass a state background check.

• Unlock your professional potential with a personalized growth plan, featuring courses in our exclusive clinical approach, training alongside nationally recognized industry leaders, and company-sponsored certifications.
• Opportunity to foster relationships with adolescents and their families, create joy in their lives, and heal generations.
• Join a team of nationally recognized industry leaders who provide you with a framework of training, support, and long-term advancement opportunities.
• Robust (EAP) Employee Assistance Program.
• Comprehensive Benefit Program that includes medical insurance, dental insurance, vision insurance, voluntary life and AD&D insurance, long-term disability, 401K with company matching, PTO, and paid parental leave.

Embark is an Equal Employment Opportunity Employer. Embark is committed to enriching the therapeutic and healing experience it offers through the diversity of its employees and community. Embark seeks to recruit and support a broadly diverse staff who will contribute to the organization's excellence, diversity of viewpoints and experiences, and relevance in a global society. #LI-KK1 #LI-Onsite