Business Development Representative - Behavioral Health

Fully Remote

Salary: $105,000.00 - $115,000.00 per year, with bonus potential (DOE)

Looking for a mission-driven career in behavioral health business development that provides a deep sense of fulfillment and purpose?

Embark Behavioral Health is hiring an experienced behavioral health outreach professional to help families access life-changing adolescent mental health care. As the Director of Clinical Partnerships, you’ll focus on building referral relationships with hospitals, schools, and mental health providers to support enrollment for our Specialty  programs.

The Director of Clinical Partnerships (DCP) drives referral development to meet enrollment goals, collaborating with admissions and digital marketing on sales, marketing, communications, and PR within a defined territory. Reporting to the VP of Sales, the DCP ensures alignment with company standards and partners closely with admissions and operations to deliver an exceptional customer experience.

Join us in reversing the trends of adolescent anxiety, depression, and suicide while helping families in crisis find expert behavioral health support!

• Drive Referral Growth:
  Build and nurture relationships with key referral sources including therapists, psychiatrists, educational consultants, hospitals, schools, and community organizations to meet and exceed program enrollment goals.
• Lead Business Development Strategy:
  Collaborate with Admissions, Marketing, and Program Operations to execute high-impact outreach campaigns, events, and tours that elevate brand awareness and generate qualified leads.
• Engage in High-Touch Outreach:
  Conduct weekly meetings (virtual or in-person), calls, emails, and social media engagement to maintain strong connections with referral partners and community stakeholders.
• Support Admissions & Conversion:
  Respond to initial inquiries from families and professionals, conduct pre-admission assessments, and support the admissions team in converting leads into enrollments.
• Track & Report Performance:
  Use Salesforce to log outreach activities, monitor lead quality, and report on key performance metrics. Develop annual marketing plans with clear goals and territory strategies.
• Stay Informed & Relevant:
  Keep up with the latest trends in behavioral health, mental health treatment, and adolescent care to ensure outreach efforts are informed, compassionate, and effective.

Required:

• Valid driver’s license and insurance
• Minimum 2 years of experience in behavioral health, sales, or business development

Preferred:

Bachelor’s degree in Business, Marketing, Psychology, or related field

• Referral Relationship Management: Cultivates trust-based relationships with referral sources to drive consistent lead generation and client admissions.
• Lead Generation & Qualification: Identifies and qualifies prospective clients using financial and clinical criteria to meet monthly targets.
• Strategic Outreach: Executes impactful outreach strategies including meetings, tours, events, and digital engagement aligned with program goals.
• Sales & Marketing Expertise: Utilizes sales techniques and marketing platforms (e.g., Salesforce, social media) to promote services and convert leads.
• Data-Driven Strategy: Analyzes outreach and admissions data to refine tactics and improve performance.
• Effective Communication: Delivers clear, persuasive messaging tailored to diverse audiences including families, referral partners, and internal teams.
• Cross-Functional Collaboration: Partners with admissions, program leadership, and marketing to align efforts and achieve enrollment goals.
• Community Engagement: Represents the organization professionally as a trusted behavioral health resource in the community.
• Adaptability & Growth Mindset: Responds to feedback, engages in ongoing training, and evolves strategies based on market trends.
• Results-Oriented: Meets or exceeds performance metrics, demonstrating accountability for lead conversion and quarterly goals.

• Access to professional growth using our leading edge strategies and trainings with our exceptional leaders.
• Opportunity to foster relationships with adolescents and their families, create joy in their lives, and heal generations.
• Join a team of nationally recognized industry leaders who provide you with a framework of training, support, and long-term advancement opportunities.
• Robust (EAP) Employee Assistance Program.
• Comprehensive Benefit Program that includes medical insurance, dental insurance, vision insurance, voluntary life and AD&D insurance, long-term disability, 401K with company matching, PTO, and paid parental leave.

 Embark is an Equal Employment Opportunity Employer. Embark is committed to enriching the therapeutic and healing experience it offers through the diversity of its employees and community. Embark seeks to recruit and support a broadly diverse staff who will contribute to the organization's excellence, diversity of viewpoints and experiences, and relevance in a global society.