Residential Operations Director

Location: 3205 N Twyman Rd, Independence, MO 64058

Full-Time | Leadership Role | Therapeutic Residential Program

Salary: $90,000 - $100,000 a year (DOE)

Sign-On Bonus! $2,500

We’re seeking a dynamic leader to oversee Residential Life and Experiential Education in a therapeutic setting for adolescents. As the Residential Operations Director, you’ll direct residential programs, manage dorm life, recreation, and student services, while collaborating with Admissions, Academic, Clinical, and Medical teams to ensure coordinated care.

• Shape the strategic direction of residential operations across campuses.
• Supervise and mentor residential and experiential education managers.
• Oversee individualized student development plans and family communications.
• Lead interdisciplinary meetings and contribute to treatment planning.
• Provide training on therapeutic milieu practices and policy adherence.
• Participate in on-call rotation for after-hours support.
• Manage departmental payroll and leave documentation.
• Drive program development and implement best practices.

• Master’s degree in psychology, sociology, or related field (strongly preferred).
• 8+ years working with adolescents in therapeutic settings.
• Experience in residential programs with 50+ beds.
• Experience as an operations program director in a residential setting, preferred.
• Demonstrated excellence in client care and team development.

• Medical, Dental & Vision Insurance – Multiple plan options including PPO and HDHPs with HSA eligibility and company contributions.
• Paid Parental Leave – Up to 6 weeks fully paid for exempt employees and 4 weeks for non-exempt.
• Life & Disability Coverage – Company-paid life, AD&D, and long-term disability; voluntary life and optional short-term disability available.
• 401(k) with Company Match – Retirement savings with matching contributions after eligibility period.
• PTO & Holidays – Competitive PTO accrual plans and paid holidays throughout the year.
• Employee Assistance Program (EAP) – Free, confidential support for life’s challenges.

Embark is an Equal Employment Opportunity Employer. We are committed to enriching the therapeutic and healing experience we offer through the diversity of our employees and community. We actively seek to recruit and support a broadly diverse staff who contribute to our excellence, diversity of viewpoints and experiences, and relevance in a global society.

Embark does not discriminate on the basis of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, marital status, veteran status, or any other protected status under applicable laws. Accommodations are available for applicants with disabilities.