Residential Operations Director

Location: 3205 N Twyman Rd, Independence, MO 64058

Full-Time | Leadership Role | Therapeutic Residential Program

Salary: $90,000 - $100,000 a year (DOE)

Sign-On Bonus! $2,500

We’re seeking a dynamic leader to oversee Residential Life and Experiential Education in a therapeutic setting for adolescents. As the Residential Operations Director, you’ll direct residential programs, manage dorm life, recreation, and student services, while collaborating with Admissions, Academic, Clinical, and Medical teams to ensure coordinated care.

• Shape the strategic direction of residential operations across campuses.
• Supervise and mentor residential and experiential education managers.
• Oversee individualized student development plans and family communications.
• Lead interdisciplinary meetings and contribute to treatment planning.
• Provide training on therapeutic milieu practices and policy adherence.
• Participate in on-call rotation for after-hours support.
• Manage departmental payroll and leave documentation.
• Drive program development and implement best practices.

• Master’s degree in psychology, sociology, or related field (strongly preferred).
• 8+ years working with adolescents in therapeutic settings.
• Experience in residential programs with 50+ beds.
• Experience as an operations program director in a residential setting, preferred.
• Demonstrated excellence in client care and team development.

• Access to professional growth using our leading edge strategies and trainings with our exceptional leaders.
• Opportunity to foster relationships with adolescents and their families, create joy in their lives, and heal generations.
• Join a team of nationally recognized industry leaders who provide you with a framework of training, support, and long-term advancement opportunities.
• Robust (EAP) Employee Assistance Program.
• Comprehensive Benefit Program that includes medical insurance, dental insurance, vision insurance, voluntary life and AD&D insurance, long-term disability, 401K with company matching, PTO, and paid parental leave.