Admissions Coordinator

Join Our Mission to Create Joy and Heal Generations!

Admissions Coordinator - Part-Time

White Haven, PA

Starting Hourly Pay: $27.00 an hour

Are you a driven Admissions professional who thrives on making meaningful connections? Do you want your work to truly change lives?

• Client Admissions & Guidance

  • Conduct consultations, intake assessments, and make placement recommendations.
  • Provide clear information on program options, costs, and admissions requirements.
  • Submit insurance verifications and authorizations.
  • Deliver a high-quality, supportive experience to families throughout the process.

  Sales, Marketing & Referral Development

  • Generate and nurture leads to support census and revenue goals.
  • Build relationships with referral partners, mental health providers, and treatment facilities.
  • Represent Embark programs and communicate their value to families and partners.
  • Participate in marketing/outreach activities as needed.

  Operations & Compliance

  • Manage and process admissions efficiently and accurately.
  • Ensure compliance with company policies and industry regulations.
  • Maintain detailed admissions records and track key performance indicators.
  • Answer calls for specialty programs with a goal of <8% missed-call rate.

  Team Collaboration

  • Work closely with admissions, clinical, marketing, revenue cycle, and operations teams.
  • Support on-site teams with lead management and enrollment goals.
  • Engage in ongoing training and process improvement.

• Minimum 2 years of sales experience, ideally in behavioral health.
• Strong communication, relationship-building, and decision-making skills.
• Knowledge of behavioral health services, insurance processes, and referral networks.

Preferred Skills:

•  Knowledgeable of industry trends, marketing strategies, and consumer psychology.
• Reading, writing and comprehension.
• Ability to problem solve.
• Ability to forge meaningful connections with clients.
• Knowledgeable of private pay and insurance funded reimbursement of care.
• Knowledgeable of treatment interventions offered and performed.
• Knowledgeable of diagnoses and familiarity with level of care criterion.

Embark is an Equal Employment Opportunity Employer. Embark is committed to enriching the therapeutic and healing experience it offers through the diversity of its employees and community. Embark seeks to recruit and support a broadly diverse staff who will contribute to the organization's excellence, diversity of viewpoints and experiences, and relevance in a global society.